This service is provided by local Citizens Advice offices throughout Hampshire including Gosport, and offers a consistent, targeted and holistic advice service for people affected by cancer who are resident in or being treated in Hampshire, including Southampton, Portsmouth and the Isle of Wight.
A team of caseworkers and support workers provide specialist advice and casework face-to-face, through a telephone helpline and via email/letters.
In the last year there was an increase of 20% in the number of clients helped and secured financial gains for clients of almost £7.5m.Results from our survey of professional medical staff evidenced that our Service is a vital link between nurses and patients with an average of 2.5 hours per patient saved in time by professional staff.
The largest proportion of clients first contact us through our telephone helpline but a large number also see us for the first time at hospitals, hospices or other outreaches.
Southampton General Hospital – Monday/Wednesday/Thursday
Queen Alexandra Hospital, Portsmouth – Monday/Wednesday
Gosport War Memorial hospital – Thursday morning by appointment
Royal Hampshire County Hospital, Winchester – Wednesday afternoon
Basingstoke and North Hampshire Hospital – Wednesday/Thursday
St Mary’s Hospital, Isle of Wight – by appointment
Oakhaven Hospice, Lymington – Twice monthly, Tuesday and Thursday
The Rowans Hospice, Purbrook – Thursdays, weeks 2 and 4